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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will show up. It offers exhaustive information about all the actions that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich library of video tutorials clarifying how to use our hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can quickly become familiar with our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you searching for, check out our comprehensive FAQ database, which comprises questions asked by real individuals and offers real solutions. We constantly "revamp" our Frequently Asked Questions database with new articles so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can contact our fantastic team of customer support engineers available 24x7x365 and ready to assist you with any problem. Each support ticket you submit will be responded to within sixty minutes (the average ticket response time being only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com